Privacy Policy

1. Who we are

DigiMotive is a digital media company headquartered in Dubai, United Arab Emirates, with offices in Riyadh (KSA) and Amman (Jordan). We represent, sell and activate premium digital inventory on behalf of global agencies and brands. For any privacy question you can reach us at [email protected].

2. What data we collect

We collect personal data in three contexts:

Website visitors. When you browse digimotive.ae we collect standard web analytics data — IP address, device and browser type, approximate geolocation, pages viewed, referrer and time on site — via first-party analytics and cookies. If you submit our contact form, we collect the name, email, company, market and brief details you share.

Advertising technology. Through our ad-serving, retail-media and programmatic partners we process pseudonymous identifiers (cookies, mobile advertising IDs, hashed emails where applicable) to deliver, measure and optimise campaigns. We do not sell personal data.

Business contacts. We process the business contact information of agency and brand staff we work with — names, work emails, phone numbers and job titles — to provide our services and manage our relationship.

3. How we use your data

We use personal data to respond to enquiries, deliver media-planning and campaign activation services to our clients, provide measurement and reporting, improve our website and products, and meet legal and contractual obligations. We do not use personal data for automated decisions that produce legal or similarly significant effects.

4. Legal bases

Where applicable under UAE PDPL, KSA PDPL, EU/UK GDPR or other data-protection frameworks, we rely on one or more of the following legal bases: consent (for cookies and marketing communications), contract performance (to deliver services to clients), legitimate interests (to operate and improve our business) and legal obligation.

5. Cookies & similar technologies

Our website uses strictly necessary cookies to function and analytics cookies to understand how visitors use the site. Advertising cookies are used only where a cookie banner has been presented and consent obtained. You can control cookies through your browser settings. Campaigns we run on behalf of clients follow the cookie and consent rules of the platforms they run on (Meta, Google, Snap, programmatic partners, etc.).

6. Who we share data with

We share personal data only with: (a) our technology and measurement partners (DSPs, SSPs, retail-media platforms, verification and measurement vendors) strictly as necessary to deliver agreed services; (b) professional advisors (legal, audit, accounting); (c) authorities where required by law. We do not sell personal data to third parties.

7. International transfers

Our operations are primarily in the UAE, KSA and Jordan. Where personal data is transferred outside these jurisdictions — for example, to ad-tech vendors headquartered in the US or EU — we use recognised safeguards such as standard contractual clauses or equivalent mechanisms.

8. Data retention

We retain personal data only as long as needed for the purposes set out above, to meet legal or regulatory obligations, or to resolve disputes. Website analytics logs are retained for up to 24 months. Client contact and campaign records are retained for the duration of the engagement plus a reasonable period afterwards for audit and regulatory purposes.

9. Your rights

Depending on the jurisdiction you are in, you may have the right to access, correct, delete or port your personal data, restrict or object to certain processing, and withdraw consent at any time. To exercise any of these rights, email [email protected]. We will respond within the timeframe required by applicable law.

10. Security

We maintain technical and organisational security measures appropriate to the risk — including access controls, encryption in transit, vendor due diligence and staff training. No system is perfectly secure, but we take reasonable steps to protect personal data from unauthorised access, alteration or disclosure.

11. Children

Our services are directed to businesses, not children, and we do not knowingly collect personal data from anyone under 18.

12. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be highlighted on this page; the "Last updated" date above will always reflect the current version.

13. Contact

Questions or requests: [email protected]
DigiMotive FZ-LLC, Dubai, United Arab Emirates.

This policy is provided for transparency and does not constitute legal advice. Clients and partners should consult their own counsel on how their use of our services interacts with applicable law.